Background

Working in hospitality has been an exciting journey for me, full of fast-paced action, great people, and the thrill of making customers smile! From serving up brews at Costa Coffee to keeping the line moving, I’ve always loved the hustle and the chance to brighten someone’s day.

The Idea

This project was born from my hands-on experience in the coffee shop industry, where I saw opportunities to enhance the customer experience through technology while maintaining the personal touch that makes hospitality special.

Project Vision

Combining my passion for technology with real-world hospitality experience, this project aims to:

• Streamline drive-thru operations
• Improve customer satisfaction
• Reduce wait times
• Enhance order accuracy
• Support staff efficiency

Hospitality Meets Technology

The project represents the intersection of my two passions: creating great customer experiences and building innovative software solutions. It demonstrates how technology can enhance, rather than replace, the human element in hospitality.

Development Approach

Drawing on my firsthand experience in coffee shops, I focused on real pain points and practical solutions that would genuinely improve both customer and staff experiences.

Impact

This project showcases my ability to identify real-world problems and develop technical solutions, while maintaining a deep understanding of the human aspects of service industry operations.